AI voice agents, built for you

Give your business a voice that answers, books and sells.

Voice Model designs, builds and runs AI voice agents for your website, phone line and apps. They talk like your best person, know your products and policies, and take real action: booking the appointment, finding the order, recommending the right product. Day or night, in the customer's own language.

Book a build call See what it can do

70+ languages 10,000+ voices, or your own 24/7 on every channel

Live agent

Listening

Sample conversation. Your agent gets your voice, your data and your rules.

Why voice, why now

Commerce started as a conversation. We're bringing the conversation back.

The best shop you ever walked into had someone who listened. They knew the stock, remembered your name and could tell you in ten seconds what a website makes you search for in ten minutes.

Then commerce moved online, and the conversation turned into menus, forms, phone trees and hold music. Chatbots tried to bring it back, but typing to a script never felt like being helped.

Voice Model was the founding idea of our company: help conversational commerce take flight. We've spent years building tools that make buying more personal. Now the technology has caught up. Voice agents can listen, understand, look things up, take action and speak back naturally, in under a second.

So we build them for businesses of every size. If a person on your team can say it, your Voice Model agent can say it too.

Then

The counter

A person who knows you, the products and the answer.

Web era

Forms and menus

Self-serve, but the customer does all the work.

Chatbot era

Scripted text bots

Faster, but rigid. One wrong word and you're stuck.

Now

Voice agents that act

Natural talk, real answers from your own data, and actions completed while the customer is still on the line.

Use cases

One voice. Every conversation your business has.

Customer service, bookings, product guidance, FAQs, sales follow-up. Pick a job below to hear how it sounds and what it connects to.

Built for Retail and e-commerce Health and wellness Restaurants and hospitality Real estate Financial services Insurance Education Automotive Home services Travel

How it works

Listen. Understand. Act. Speak.

Every Voice Model agent runs on the same four-part loop, tuned to your business and fast enough to feel like a real conversation.

01 / LISTEN

Hears people naturally

Speech recognition and a turn-taking model that knows when to talk, pause or let the customer interrupt.

Handles "um", accents and background noise
Detects language and switches mid-call

02 / UNDERSTAND

Knows your business

A language model of your choice, grounded in your own knowledge base: product feed, policies, menus, PDFs and web pages.

Answers from your content, not guesses
Guardrails on what it will and won't say

03 / ACT

Gets things done

Tools connect the agent to your systems so it can check, book, update and hand off during the call.

Calendars, CRM, store, help desk, any API
Warm transfer to a human when it matters

04 / SPEAK

Sounds like your brand

Lifelike, expressive voices that adapt to the caller's mood. Choose from thousands or clone your own.

70+ languages, one agent
Pronunciation for your product names

Channels

Build it once. Put it everywhere your customers are.

The same agent, with the same knowledge and personality, can answer on your site, your phone line and your apps. Voice or text.

Website widget

A talk button on any page. Works on Shopify, WordPress, Webflow, Wix, Squarespace and Framer.

Phone lines

Inbound and outbound calls through Twilio, SIP or your existing contact center.

Mobile apps

Native iOS, Android and React Native SDKs put the agent inside your own app.

WhatsApp and SMS

Message-based conversations, reminders and follow-ups that pick up where a call left off.

Online storefronts

A shopping assistant that knows your catalog, answers sizing and stock questions and adds to cart.

Outbound campaigns

Upload a list and the agent calls each person with their own details: reminders, renewals, re-engagement.

Team workspaces

An internal helper in Slack or Microsoft Teams for HR, IT and policy questions.

Games and experiences

Talking characters and guides in interactive worlds, kiosks and events.

Custom builds

If it can be said, we can build it.

The use cases above are where most businesses start. They're not the limit. If your team handles it in conversation today, a Voice Model agent can take it on, and hand back to a person whenever it should.

Tell us your idea

Abandoned cart rescueA friendly call or message that answers the question that stopped the sale.

Patient intakeCollects details before the visit and books the follow-up.

Showing schedulerQualifies buyers and books property viewings around the agent's calendar.

Interview screenerRuns a structured first-round interview and scores every candidate the same way.

Sales role-play coachLets reps practice objections against a realistic customer voice.

Product educatorTeaches retail staff and shoppers what makes each product different.

Claims and quotesTakes a first notice of loss or finishes a quote someone abandoned.

Tutor and onboarding guideWalks new customers or students through setup, one question at a time.

Process

We build it. You own the voice.

No engineering team required on your side. We handle design, build, testing and ongoing tuning, and you stay in control of what the agent says.

STEP 1

Discovery call

We map the conversations your team has every day and pick the one with the biggest payoff to start.

STEP 2

Voice and persona

Choose or clone a voice, set the tone, and write the rules: what it handles, what it escalates, what it never says.

STEP 3

Connect your data

We load your knowledge base and wire up tools: calendar, store, CRM, help desk or your own API.

STEP 4

Test before customers do

Simulated conversations and clear pass or fail criteria, so you hear it working before it goes live.

STEP 5

Launch

Go live on your site, phone line or app. Start small, with a human backup on every handoff.

STEP 6

Improve every week

We review transcripts, resolution rates and customer sentiment, then tune the agent as your business changes.

Built on proven infrastructure

Enterprise-grade voice, without the enterprise timeline.

<1s

Response time that keeps the conversation flowing naturally.

70+

Languages, with automatic detection and switching mid-call.

10k+

Voices to choose from, or a custom voice cloned for your brand.

24/7

Every call answered, including nights, weekends and holiday rushes.

Your customers' trust is the whole point. Every agent we build runs on voice infrastructure with independent security certifications, and we set it up with the controls your industry expects.

Certified infrastructureSOC 2 Type II, ISO 27001 and PCI DSS Level 1 at the platform level.

Healthcare readyHIPAA-eligible setups with zero data retention, on enterprise plans.

Privacy controlsGDPR support, retention settings, transcript redaction and data residency options.

GuardrailsRules on topics, tone and actions, enforced in real time on every call.

Human handoffWarm transfers to your team with the conversation summary attached.

Full visibilityEvery conversation recorded, transcribed, scored and searchable.

FAQ

Questions we hear a lot

How long does it take to launch an agent?

A focused first agent, such as an FAQ line or a booking assistant, can usually be live in a few weeks. Agents that connect to several systems take longer. We'll give you a clear timeline after the discovery call.

Do we need developers on our side?

No. We do the build, the integrations and the testing. You'll need someone who knows your business well enough to approve answers and policies.

Can it sound like us?

Yes. Choose from thousands of ready-made voices, design a new one, or clone a voice with permission so the agent sounds like your founder or your brand.

What happens when the agent can't help?

It hands the conversation to a person, by transferring the call or creating a ticket, and passes along a summary so the customer never has to repeat themselves.

Will it make things up?

Agents answer from the knowledge you give them, inside guardrails we set together. We test them against real questions before launch and keep reviewing transcripts after.

How is it priced?

There's a one-time build fee based on scope, then a monthly plan based on conversation minutes and support. Book a call and we'll quote your first agent.

Start with one conversation

Which conversation should your business hand to Voice Model first?

Tell us about it. We'll come to the call with a sample agent built around your business so you can hear it before you decide.