Getting started with Helios is designed to be a straightforward and efficient process for pharmacies and prescribers looking for high-quality compounding services. The journey begins when a pharmacy or prescriber initiates contact with Helios, outlining their specific needs and requirements. This initial outreach is crucial for establishing a foundational understanding of the partnership. Following this, Helios works diligently to confirm the preferred workflow, which includes clarifying the ordering method—whether through fax or a dedicated portal—and setting clear expectations for delivery. Communication channels are also established at this stage to ensure seamless interaction throughout the service period. Once the workflow and requirements are mutually understood, the next step involves completing any necessary partnership documentation. This typically includes a service agreement and other pertinent onboarding information, ensuring all legal and procedural frameworks are in place. With the groundwork laid, partners can then confidently place their first order, submitting a prescription or a compound request. Helios's commitment extends beyond just receiving orders; they prioritize efficient compounding, providing all required documentation, and shipping the product precisely according to the agreed-upon workflow and delivery expectations. The process is supported by continuous assistance, ensuring a smooth experience from initiation to product receipt. To facilitate an even smoother onboarding, pharmacies and prescribers are advised to prepare certain key details in advance. This includes having their complete pharmacy contact details readily available, along with identifying the primary contact person for all ordering-related communications. Clearly defining the preferred ordering method, be it fax or portal, and understanding its confirmation process is also vital. Furthermore, providing accurate delivery addresses and any special delivery instructions ensures that products reach their destination without any hitches, streamlining the entire logistics process. By preparing these elements, partners can significantly expedite their onboarding and begin leveraging Helios's services more quickly.